Privacy Policy
Last Updated: June 4, 2026
Low-Key Diet (“Low-Key Diet,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you use our website, course, mobile application, and related services (collectively, the “Services”).
This Privacy Policy explains what information we collect, how we collect and use it, how we share it, how we protect it, how long we retain it, and the choices and rights available to you.
Information We Collect
We collect information in several ways.
Information You Provide Directly
When you create an account, enroll in or use the Low-Key Diet course or app, contact us, or otherwise interact with our Services, you may provide information such as:
Name
Email address
Phone number, if you choose to provide one
Account information
Information you provide when contacting us
Information related to your course enrollment or purchases
Goals, preferences, and other information you voluntarily provide
Health and Wellness Information
The Low-Key Diet app allows you to voluntarily enter information to help you track your personal progress. Depending on the features you use, this may include:
Height
Weight
BMI
Exercise or physical activity information
Eating or food-related tracking information
Personal goals
Progress toward your goals
Other health or wellness information you choose to provide
We use this information to provide app functionality, including tracking, goal-setting, progress reporting, personalization, and recommendations intended to support your use of the Low-Key Diet Services.
We do not sell your health or wellness information. We do not use health or wellness information for third-party advertising or share it with third parties for their own advertising or marketing purposes.
Information Collected Automatically
When you use our website or app, we and our service providers may automatically collect certain technical and usage information, which may include:
IP address
Device type
Device operating system
Browser type and version
Device identifiers
App or website usage information
Pages or screens viewed
Features used
Diagnostic and performance information
Information necessary to maintain the security and functionality of our Services
We use this information to operate, secure, maintain, analyze, and improve our Services.
How We Use Your Information
We may use the information we collect to:
Create and maintain your account
Provide and deliver the Low-Key Diet course, app, and related Services
Track your personal progress
Provide goal-setting and progress-tracking functionality
Personalize your experience
Provide recommendations and suggestions within the Services
Send important information regarding your account, course access, or Services
Send communications you have requested or authorized
Respond to inquiries and provide customer support
Improve our website, app, course, content, and Services
Analyze usage and performance of our Services
Maintain the security and integrity of our Services
Detect, prevent, and address fraud, abuse, or technical issues
Comply with applicable legal obligations
We do not sell your personal information.
Sharing of Information
We may share personal information with selected service providers that help us operate and provide the Services. These providers may include companies that provide:
Cloud hosting and data storage
Account authentication and management
Email and communications services
Text messaging services, if applicable
Analytics and application performance services
Payment processing
Customer support
Security and fraud prevention
These service providers may access or process personal information only as reasonably necessary to provide services to Low-Key Diet or as otherwise permitted by law. We require applicable service providers to maintain appropriate safeguards for personal information.
We do not share health or wellness information with third parties for their own advertising or marketing purposes.
We may also disclose information:
When required by law, regulation, legal process, or governmental request
When necessary to protect the rights, safety, security, or property of Low-Key Diet, our users, or others
To investigate or prevent fraud, security incidents, or unlawful activity
In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction
Website and App Technologies
Our website and app may use technologies such as cookies, local storage, analytics tools, and similar technologies to operate the Services, remember preferences, understand usage, maintain security, and improve performance.
You may be able to control certain technologies through your browser, device, or app settings. Disabling certain technologies may affect the functionality of some Services.
Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, maintain your account, fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and maintain appropriate business and security records.
When information is no longer required for these purposes, we will delete or de-identify it where reasonably practicable, subject to applicable legal requirements.
Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights to:
Access the personal information we maintain about you
Request correction of inaccurate information
Request deletion of your personal information
Request information about how your personal information is collected, used, or shared
Opt out of certain marketing communications
Withdraw certain permissions or consents
You may manage certain app permissions through your device settings.
You may also contact us at contact@low-keydiet.com to exercise applicable privacy rights or ask questions about our privacy practices.
Account Deletion
If you create a Low-Key Diet account, you may initiate deletion of your account through the account or settings section of the Low-Key Diet app.
When you request account deletion, we will delete your account and associated personal information that we are not legally required to retain.
Certain information may be retained when necessary to comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, or satisfy other legitimate legal requirements.
If additional time is required to complete an account deletion request, we will provide appropriate information regarding the process.
Consent and Permissions
Where required, we will obtain your permission or consent before collecting or using information for purposes that require such permission or consent.
You may withdraw certain permissions through your device settings or by contacting us. Withdrawal of permission may affect the availability of certain features of the Services.
Security
We take reasonable administrative, technical, and organizational measures designed to protect your personal information from unauthorized access, use, alteration, disclosure, loss, or misuse.
However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Services are not intended for children under 16, and we do not knowingly collect personal information from children under 16.
If we learn that we have collected personal information from a child under 16, we will take reasonable steps to delete that information in accordance with applicable law.
International Data Transfers
Depending on the location of our service providers, your information may be processed or stored in countries other than the country in which you live.
Where required by applicable law, we will use appropriate safeguards for the transfer and processing of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
If we make material changes to the way we collect, use, or share personal information, we may provide additional notice through the Services or by other appropriate means.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at: